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For Pre-Approval, the customer can obtain the Application for Evaluation Equipment either from their Advantech Sales Representative or from the download link below. Simply complete the form, sign and date it and fax to your Advantech Sales Team.
Download Application for Evaluation Equipment
If the unit is to be returned due to an unsuccessful evaluation, the customer should contact their Sales Assistant within the approved evaluation period. The Sales Assistant will fax the appropriate forms and a questionnaire seeking to know why the unit did not meet the purpose or expectations of the application. This questionnaire must be answered and returned with the other documents to receive the Advantech Authorized RMA number and avoid restocking charges.
Download Credit RMA form Download Evaluation Return Questionnaire form
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